Privacy Policy – Cameramelos

Effective Date: January 17, 2025

At Cameramelos, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website www.cameramelos.com or interact with us in other ways. By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information when you visit our website, make a purchase, or interact with us in other ways. The types of information we may collect include:

  • Personal Information:
    • Name
    • Email address
    • Phone number
    • Shipping and billing addresses
    • Payment information (such as credit/debit card details)
    • Account login information (if you create an account on our site)
  • Non-Personal Information:
    • IP address
    • Browser type
    • Device information
    • Referral source (how you found our website)
    • Pages you visit on our site and your activity on those pages
    • Cookies and other tracking technologies (explained below)

2. How We Use Your Information

The information we collect is used to improve your experience with Cameramelos and provide services to you in an efficient and secure manner. Specifically, we use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including sending order confirmations, updates, and shipping notifications.
  • Customer Support: To respond to inquiries, resolve issues, and provide customer service.
  • Marketing and Promotions: To send you information about new products, special offers, discounts, and other promotions. You may opt out of these communications at any time by unsubscribing from our emails.
  • Website Improvement: To analyze and improve our website’s functionality, performance, and content, ensuring that we provide the best experience possible for our visitors.
  • Security and Fraud Prevention: To detect, prevent, and address fraudulent activities, as well as to protect the security of our site and customers.

3. Sharing Your Information

We respect your privacy and will not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process payments, ship orders, and perform other necessary business functions. These providers are obligated to protect your data and use it only for the purpose of providing the requested services.
  • Legal Requirements: We may disclose your information if required to do so by law, or in response to a valid legal request, such as a subpoena, court order, or governmental inquiry.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of Cameramelos’s assets, your information may be transferred as part of the transaction.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

Cameramelos uses cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small files stored on your device that help us remember your preferences, track your activity on our site, and analyze traffic patterns.

  • Types of Cookies We Use:
    • Essential Cookies: These cookies are necessary for the basic functioning of our website, such as processing orders and logging into your account.
    • Performance Cookies: These cookies help us analyze how visitors use our site and improve its performance.
    • Advertising Cookies: These cookies track your browsing behavior to deliver targeted advertisements that may be of interest to you.

You can manage your cookie preferences through your browser settings, including blocking or deleting cookies. However, please note that some website features may not work properly if you disable cookies.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical, administrative, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction.

  • Encryption: We use industry-standard encryption protocols (SSL/TLS) to protect sensitive data, such as payment information, during transmission.
  • Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their job functions.

Despite our efforts, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Accessing Your Information: You can request access to the personal information we have about you.
  • Correcting or Updating Your Information: If you believe any information we hold about you is incorrect or incomplete, you may request to update or correct it.
  • Opting Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.
  • Deleting Your Information: You can request the deletion of your personal information, subject to legal obligations or other exceptions.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Websites

Our website may contain links to third-party websites or services. These third-party sites are not operated by Cameramelos and may have their own privacy policies. We are not responsible for the content or practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Cameramelos does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as quickly as possible. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated “Effective Date” will be reflected at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at:

  • Email: info@cameramelos.com
  • Phone: (703) 771-3241
  • Address: 18403 Sierra Springs Sq, Leesburg, Virginia (VA), 20176

Thank you for trusting Cameramelos with your personal information. We are committed to protecting your privacy and ensuring that your shopping experience is safe and secure.